We’re excited to introduce our new Holded.com integration, designed specifically to help Spanish property managers streamline their invoicing workflow and prepare for VeriFactu compliance.

With the integration, you can connect your Holded.com account with AdvanceCM and sync your invoices directly to Holded.

How it works:

• 🏠 Create and manage invoices in AdvanceCM as part of your property management workflow.

• 🔄 Sync invoice data from AdvanceCM to Holded.com.

• 🔄 Automatically sync invoice updates when changes are made in AdvanceCM.

• 🖱️ Manually sync invoices whenever needed.

This integration allows AdvanceCM to work alongside Holded, giving Spanish property managers a connected workflow for managing rental invoices while using Holded for their local invoicing and VeriFactu compliance requirements.

Important: Once an invoice has been approved in Holded, further changes made to the invoice in AdvanceCM cannot be synchronized to the approved Holded invoice.

Learn more about this integration here.

Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

1- Signed Contract Recipient

Fixed an issue where a signed contract was incorrectly shown as being sent to the guest. The contract is now correctly shown as being sent to the user.

2- Duplicate Guest Message Notifications

Fixed an issue where automations triggered by the message.create event could send duplicate email and SMS notifications when a guest sent a message through AdvanceCM.

In some cases, users were receiving 2–3 copies of the same notification. We also fixed an issue where Notify User SMS automations could incorrectly route messages to guests instead of the configured users.

3- Security Deposit Currency

Fixed an issue where the wrong currency could be displayed or used when processing a security deposit through automation.

4- Booking.com Rental Connection

Fixed an issue where newly added rentals were not being connected to Booking.com for users who had already connected Tokeet through the Booking.com Extranet.

This was caused by a backend change and has now been resolved.

5- Expedia Booking Automation Emails

Fixed an issue where a user account was not receiving confirmed booking automation emails for Expedia reservations.

6- Invoice Preview Formatting

Fixed an issue where formatting was lost in Invoice Preview for one user account. Invoice formatting is now displayed correctly.

7- Airbnb Guest Count

Fixed an issue affecting few cases of Airbnb API bookings where the guest count stored in Tokeet (num_adults / num_child) could differ from the guest count reported by Airbnb.

Guest counts are now synchronized correctly with Airbnb data.

8- Roll Forward Not Triggering in Some Cases

We fixed an issue where Roll Forward was not being triggered in certain scenarios.

9-VRBO Sync: Bathroom Type Settings Preserved

We fixed an issue where Bathroom Type settings in AdvanceCM were being overwritten during each VRBO sync.

Bathroom configurations such as Shower and Shower + Bathtub will now remain consistent after subsequent syncs with VRBO.

10. Planning Calendar Bookings in Safari

We fixed an issue where bookings were not displaying correctly in the Planning Calendar when using Safari.

The Planning Calendar now displays bookings correctly across supported browsers, including Safari and Google Chrome.

Improvements:

1- Automatic Compaction for Multi-Unit Rentals

We’ve introduced Compaction in AdvanceCM Multi Unit to help optimize how bookings are assigned across units.

Compaction rearranges bookings so they occupy the fewest units possible, freeing up complete units for future bookings.

Main features:

• 🔄 Rearrange bookings where possible

• 📦 Pack bookings together efficiently

• 🏠 Free up entire units

• 🚫 Reduce the risk of unnecessary availability fragmentation

This makes better use of your available units and helps maximize availability for new bookings.

Learn more about this feature by clicking this help article

2- Tooltip for Manage Tags in Guests Module

A new tooltip has been added to the Manage Tags option in the Guests module.

Go to Guests → Guest Details → Manage Tags to view the tooltip and better understand the available option.

3- Recurring Filter in Expenses List View

A new Recurring filter has been added to the Expenses List View.

You can now filter expenses based on whether they are marked as Recurring, making it easier to find and manage recurring expenses.

4- Rental Field in Invoice Data Feed

The Rental field in the Invoice Data Feed is now available as a multi-select option.

You can now select multiple rentals when configuring the Invoice Data Feed, making it easier to manage invoice data for multiple rentals.

6- Updated Amenity Options

We’ve updated the Airbnb amenities available in the Rental section.

New amenities have been added and existing amenity names have been updated to better align with Airbnb’s current amenity requirements and options.

7- VRBO: Edit Advance Booking Notice

You can now edit the Advance Booking Notice period directly in AdvanceCM for VRBO-connected rentals.

This makes it easier to manage how far in advance guests can make bookings without needing to update the setting separately in VRBO.

8- Introduced“Updated” Column in Tasks

A new Updated column has been added to the Tasks module.

This column shows when each task was last updated, making it easier to track recent changes and keep task activity organized.

9- Improved: Google Vacation Rental Custom Website Support

We improved the Google Vacation Rental settings by making the Custom Website Support checkbox available by default.

The checkbox will no longer depend on the selected website from the dropdown, making the option easier to access and configure.

10- Improved: Account Info Screen

The Preferences button has been removed from the Account Info screen.

All preference settings are now displayed directly on the same screen, making them easier to access and manage without navigating to a separate section.

11- Improved: MFA Settings Messages

We’ve upgraded the messages displayed in MFA Settings to make account-level MFA status clearer.

When Account-level MFA is enabled, users will now see a clear message indicating that MFA is enforced at the account level.

12- Discounts and Fees in Inquiry Data Feeds

Discounts and Fees fields are now available in Inquiry Data Feeds.

These fields provide more complete pricing information for inquiries and make it easier to access and use discount and fee details through data feeds.

13- Bulk Mark Messages as Read/Unread

You can now mark multiple bookings as Read or Unread in bulk from the Messages tab.

Select multiple bookings and update their message status at once, making it easier to manage and organize large volumes of conversations.

14- Bulk Editing in Tasks List View

You can now bulk edit tasks directly from the Tasks List View.

Select multiple tasks and update fields such as Name, rental, Assignee and many more fields.This makes it faster and easier to update multiple tasks at once, saving time when managing large task lists.

We’ve enhanced the HVMI–Marriott integration with improved support for booking fees, arrival-based charges, and detailed tax and fee breakdowns.

🐾 Pet Fee Support

Property managers can now add a Pet Fee as a booking fee and mark it as Upfront. The fee will be synced to Marriott, allowing guests to select the Pets Allowed option when making a reservation while ensuring the applicable pet fee is included per booking.

You must add Pets Allowed into Rental Details also

💳 Due Upon Arrival

A new Due Upon Arrival option is now supported for HVMI bookings.

This allows property managers to charge applicable booking fees upon the guest’s arrival instead of including them in the Booking Total.

🧾 Enhanced Tax & Fee Breakdown

The booking breakdown has been upgraded to provide a clearer and more detailed view of taxes and fees.

The Marriott booking breakdown has been adapted to support the new Taxes & Fees API structure, ensuring that upgraded tax and fee information is accurately reflected in AdvanceCM bookings.

Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

1. [Websites] Fixed an issue where the "Mark as Favicon" and "Mark as Logo" checkboxes were not functioning correctly. This issue was reported by a few users.

2. [Inquiries] Resolved an issue where the Inquiry Cost data dictionary returned the base charge instead of the total cost in certain scenarios reported by a few users.

3. [VRBO] Fixed an issue where image quality validation errors were incorrectly removed, even when uploaded images did not meet VRBO's quality requirements. This issue occurred in specific scenarios reported by a few users.

4. [WhatsApp] Fixed an issue where the custom phone number display name was not reflected as the sender, and the shared WhatsApp Business Account name appeared instead. This issue was reported by a few users.

5. [Inquiries] Resolved a support issue where inquiries were not created when emails were sent to a rental's email address. This issue occurred in specific scenarios reported by a few users.

6. [Booking.com] Resolved cancellation-related issues that occurred in specific booking scenarios reported by a few users, improving synchronization reliability.

7. [Airbnb & Booking.com] Fixed availability synchronization issues that occurred in a small number of specific scenarios reported by a few users, improving calendar consistency across channels.

8. [Trip.com] Fixed an issue where the Channel Details page did not automatically refresh after successfully connecting a property. This issue was reported by a few users.

9. [Websites] Resolved an issue where the Rate Category was missing from the dropdown menu during Booking Engine creation. This issue occurred in specific scenarios reported by a few users.

10. Delete tags option was not working in rentals module for a user account which is fixed now

11. Some rental tags were not showing data on multi calendar, Problem is fixed for that specific user account.

Improvements:

1- Added Manual " In-House" Status for Bookings

Bookings having their check-in time started will have the ability to be marked as In-house manually. This status can be updated manually only.

2- Support Airbnb Mobile Discount

Mobile Discounts allow hosts to offer a 10% discount to guests exclusively on the Airbnb mobile app, capturing increased mobile demand.

• Airbnb supports a Mobile-Only Discount promotion via Promotions API V2.

• Promotion Type: MOBILE_ONLY_DISCOUNT

• Discount Value: 10% (defined by Airbnb and not configurable)

• Eligible Guests:

  • Guests who book through the Airbnb mobile application

3- Support Airbnb Top-Rated Guests Discount Configuration

Airbnb has introduced a Top-Rated Guests Discount feature that allows hosts to automatically offer a 15% discount to guests who meet Airbnb's top-rated guest criteria.

AdvanceCM should support the ability to configure and sync this discount setting for Airbnb-connected listings.

Guests must:

• Have an average rating of 4.8★ or higher

• Have completed at least 3 reviews

When enabled:

• Eligible Airbnb guests automatically receive the configured discount.

• Discount settings remain synchronized between AdvanceCM and Airbnb.

• Users can manage the setting directly from AdvanceCM without logging into Airbnb.

• User can enable/disable Top-Rated Guests Discount.

4- Implemented SMS feature in 'Notify me by AI' options to notify Property Manager in case of any claim or incident reported by guest.

5- [Booking Detail Overlay] Introduced an "Add Document" button in the Booking Detail Overlay, allowing users to quickly upload and associate documents with a booking.

6- [Airbnb Cancellation Policies Update] Super_strict_30, super_strict_60 Airbnb cancellation Policies are deprectiated and no more valid in AdvanceCM.

7- [Expenses List View] Added an Expense Description column to the Expenses List View, making it easier to identify and review expense records at a glance

8-[Discount Codes] Property managers can now assign a discount code to multiple rentals, making it easier to create and manage promotions across multiple properties.

9- [Dashboard] Once onboarding steps are completed then automatically hide this section mentioned in below screenshot.

10-[Charges] Added an Inquiry column to the Charges module, allowing users to easily identify the associated inquiry for each charge.

AdvanceCM has introduced several improvements to the Booking.com integration to enhance connection reliability and reduce the risk of double bookings. We have also improved the Booking.com Channel Connection Wizard, making the setup process more intuitive and helping users configure their connections correctly, ultimately reducing support queries and improving the overall onboarding experience.

1- Connection Error Banner on Channels List view:

Channels list view will show a banner with a Reconnect button for those BDC listings which have any problem. Selecting Reconnect will attempt to reconnect all currently connected Booking.com listings. T

2- Double Booking Detection
AdvanceCM now detects potential Booking.com double bookings by identifying overlapping booking dates for the same rental. When an overlap is detected, a double booking error message is displayed on the Inquiry Details overlay, and a red warning indicator appears in the Inquiry List view. This allows users to quickly identify conflicting reservations and resolve the issue by canceling the incorrect booking, helping prevent and manage common double-booking scenarios.

Also email will be sent to Admin user accounts about possible double booking threats containing property details.

3- Improved Connection Wizard Error Message

We’ve improved the Connection Wizard to display a clear and meaningful error message when a Property ID is already connected.

This helps property managers understand the exact reason why the connection cannot be completed, making troubleshooting easier and reducing confusion during the connection process.

4- Improved Rental Linking for Booking.com

We’ve improved the Rental Linking experience in the Booking.com Connection Wizard.

Once a rental is successfully linked:

• Availability is pushed automatically

• Booking Import is automatically scheduled.

• Rate Push is automatically scheduled.

This eliminates the need for property managers to manually schedule these actions after linking a rental, making the Booking.com connection process faster and more seamless.

Learn more about this by clicking on this video url

Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

• Booking Calendar: Fixed an issue where a booking overlap error continued to appear even after reservation dates were updated for a user account.

• Airbnb Inbox: Resolved an issue where Arabic and Turkish Airbnb messages were not displaying correctly in the Inbox for some limited scenarios.

• Booking.com: Fixed an issue where the guest count was incorrect for few imported Booking.com reservations.

• Expenses: Resolved file upload issues when adding few attachments to expenses.

• Airbnb Quality Dashboard: Fixed an issue where applied filters were not reflected in the listings view for one user account.

• Tasks: Fixed an issue where tasks occasionally did not appear in the task list until users switched between status tabs.

• Data Feeds: Removed the "None" option from the Rentals dropdown in Inquiry data feeds to simplify configuration.

• Documents: Fixed an issue where automated documents displayed the sender's name instead of Automation.

• Documents: Improved the mobile rendering of PDF-based document templates.

• Messaging: Fixed an issue where links shared in Inbox messages were incorrectly prefixed with the AdvanceCM URL.

• Integrations: Resolved a case sensitivity issue in Integration Search, allowing searches regardless of letter casing.

• Localization: Fixed display issues affecting Arabic and Turkish special characters.

• Zapier: Resolved an issue where Booking Confirmation automation trigger logs were not generated in a specific scenario.

• Airbnb & Expedia: Corrected an issue where check-in and check-out times could display incorrectly for some reservations.

• Website Booking Engine: Fixed an issue where website calendar availability was offset by one day for properties using the Hawaii time zone for one user account.

• Website Booking Engine: Resolved an issue where the Book button was not functioning for certain websites.

• Channels: Fixed an issue where the Custom Channel option was unavailable for some user accounts.

• Inbox: Resolved an issue where SMS templates were not appearing for some users.

Improvements & features

1- Inbox – AI-Powered Guest Summary

Inbox now includes an AI-generated Guest Summary to help you quickly understand guest context without leaving the conversation. The summary automatically analyzes available guest and reservation information to highlight key insights, enabling faster responses and better-informed guest interactions.

You can enable this feature from AI Settings.

Lear more about this feature here

2- Rental Gallery Images Enhancer

We wanted to improve the visual quality of property photos in our vacation rental management SaaS without meaningfully altering the content of the images. Added an “Enhance” action in the listing photo manager.

• User selects 1 image at a time → system generates an enhanced version

• Show before/after preview with “Apply” and “Cancel”.

• Store original + enhanced (original always preserved).

• Allow revert to original at any time.

Learn more about this feature in this help article.

3- Security Deposit Autopilot

Security Deposit Autopilot has been enhanced to automatically notify guests throughout the security deposit lifecycle. Guests can now receive notifications when a security deposit is created, authorized, captured, refunded, or canceled. These event-based notifications help keep guests informed without requiring manual communication and can be configured directly within the Security Deposit Autopilot settings.

Learn more about this feature in this help article.

4- Upgraded AI Actions by adding support for following modules

• Inventory Creation

• Discount Creation

5- Expired Invoice Restriction
To prevent sending outdated payment requests, users can no longer send expired invoices to guests. Only active invoices are eligible for delivery.

Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues and improvements reported by few users for Android and iOS both versions of AdvanceCM Mobile App:

• [Mobile Apps] Booking Formula Visibility – Fixed an issue reported by a single user where the Booking Formula field was not appearing for users assigned the Owner role in specific scenarios.

• [Mobile Apps] Multi Calendar Event Overlap – Resolved an issue reported in certain scenarios by few users where events were overlapping on the Multi Calendar view.

• [Mobile Apps] Price Breakdown Visibility – Fixed an issue reported by a single user where the Price Breakdown button was not appearing for channel-related bookings in specific scenarios within the mobile apps.

We are continuously improving the AdvanceCM Mobile Apps and appreciate user feedback that helps us enhance the overall experience and stability of the platform.

Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

1- Guest Portal – When a guest had multiple bookings, the Guest Portal link sent from an earlier reservation was opening the latest booking instead of the selected reservation. This issue was reported by one user and has now been resolved.

2- ACM/Sympl Migration – In a specific scenario, the migration screen was displaying an incorrect price for Automations during ACM/Sympl migration. This issue has now been resolved.

3- Tasks – In some cases, task due times were being saved in GMT instead of the selected timezone during task creation. This issue has now been resolved.

4-Airbnb Bookings – In some cases, the guest total count in Airbnb bookings was incorrect for a user account only, which could impact tourist tax calculations. This has now been resolved.

5- [ABB Quality Dashboard] – A Bad Request error was occurring when filtering by Room ID in the Airbnb Quality Dashboard for a user. This issue has now been resolved.

6- Smart Devices – Multiple frontend improvements were implemented to prevent device duplication issues and enhance the UI, ensuring devices are displayed correctly under the accounts they are linked to.

7- Booking.com Properties – In some cases, users were unable to edit Booking.com-connected properties due to a connection issue with Booking.com. This issue has now been resolved.

8- Channels – In some cases, checkboxes in channel listings were not selectable and caused the page to become unresponsive. This issue was reported by a few users only and has now been resolved.

9- [Airbnb Channel] Fixed an issue where Airbnb emails were failing to send when both Main Host and Co-Host were connected. The issue was reported for a single user and has now been resolved. Airbnb messaging is now working correctly for multi-host setups

10- [VRBO Listing Issue] Fixed an issue where search based on Rental name was not working for VRBO listings for a user's specific listing only. The issue has now been resolved and rental search functionality is working correctly for VRBO properties.

11- [BDC Listing Error] Fixed an error occurring on BDC Edit Listing caused by a temporary Booking.com (BDC) outage. The issue has now been resolved and the edit listing functionality is working normally again.

12- [Airbnb Access Token Messaging Failure] Fixed an issue where Airbnb messages were failing due to missing access tokens, particularly affecting Automata workflows. The issue was reported by a few users only and was caused by disconnected Airbnb accounts, which has now been resolved. Messaging is now working correctly after restoring proper account connections.

Improvements & features

1- Rates – Messaging has been added to the Create Rates popup for both Standard and Dynamic rate creation flows to improve clarity and user guidance during setup.

2- Rates last Updated date field has a new tooltip now.

• The tooltip provides additional context and clarity about when and how the rate information was last updated.

• Helps users better understand the freshness and accuracy of displayed rate data.

3- VRBO Amenities Mapping Update

Based on the VRBO-filtered Rental Details audit, several amenities previously missing or not enabled have now been updated and correctly mapped for VRBO distribution.

Newly Added & VRBO-Enabled Amenities

The following amenities were previously marked as “not available in list” and are now added to the system and enabled for VRBO:

• Baby Monitor

• Travel Crib

• Ice Maker

• Refrigerator

• Stove

• Dining Table (Dining Area)

• Kitchen Island

• Books (mapped as Entertainment Books)

• Books for Kids

• Living Room

• Computer Monitor

• Desk Chair

• Carbon Monoxide Detector

• Deadbolt Lock

• First Aid Kit

• Fire Extinguisher

Previously Available but Now VRBO-Enabled

The following amenities were already available in the system but were not enabled for VRBO. They are now properly mapped and activated:

• Hair Dryer

• Iron & Board (mapped as Clothes Iron / Ironing Board)

• Coffee Maker

• Dishwasher

• Microwave

• Oven

• Child’s Highchair (mapped as Dining Highchair)

Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

1- [Guest Portal] Fixed an issue where messages were not being sent to guests via the Guest Portal for a specific user account. This was identified as a frontend-related issue and has now been resolved.

2- Resolved an issue caused by recent service upgrades where some users were unable to access the Channels screen.

3- Fixed special character display issues affecting Reviews for one user account.

4- [Global Search] Resolved an issue where guest names were appearing broken in Global Search results for few user accounts.

5- [Support Issue] Fixed a problem where notification counts were not updating immediately in a special case after viewing the Notifications tab.

6- [Rentals United] Resolved an Internal Server Error occurring when opening the Rentals United connection screen for some specific user scenarios..

Improvements & features

1- [AI Settings] Added ability to ignore cancellation related guest messages to save money.

2- [Message Automations] Added Hold Event-related triggers/events in the Message Automations module.

Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

• Airbnb – Security Deposit

  • Fixed an issue where Security Deposit messages were not being delivered to Airbnb.

  • Deposits sent via the Send button now correctly reach guests on Airbnb.

  Messaging – Booking Mapping

  • Resolved an issue where guest replies were linked to the wrong booking when multiple bookings existed for the same guest.

  • Replies are now correctly associated with the respective booking.

  Document Automation for Airbnb Bookings

  • Fixed an issue where document automations for Airbnb Bookings were not working on the staging environment.

  Inquiries – Messages Visibility

  • Fixed issue where messages were not displayed by default in the Inquiries Detail Overlay for one user.

  • Messages now load correctly without requiring manual interaction.

  Extras Automation

  • Resolved an issue where automation for Extras was not triggering for one specific scenario.

  • Automations now fire correctly upon creation of Extras.

  Multi Calendar – Rate Display

  • Fixed a visual issue where rates overlapped with bookings on the checkout date.

  • Calendar now displays rates accurately without overlap.

Improvements & features

1- Improvement – HVMI Permit Number Mapping

• Added support for Permit Number field mapping in HVMI.

• Enables accurate synchronization of permit/license details with connected systems.

• Improves compliance and data consistency across listings.

2- Improvement – Guest Portal (Flight Details)

• Updated the Flight Details form in the Guest Portal to make the Timezone field optional.

• Improves user experience by reducing mandatory inputs during flight information submission.

3- New PAPI Integration – HostKit

• Added HostKit as a supported integration.

• Enables users to connect and synchronize data with HostKit for enhanced functionality and workflow efficiency.

4- Improvement – Inquiry Data Feed

• Updated the Edit URL configuration to allow selection of multiple rentals.

• Enhances flexibility when configuring inquiry data feeds across multiple properties.

• Reduces the need to create separate configurations for each rental.

5- Improvement – Invoice Header Customization

• Added the ability to edit the Invoice Header.

• Introduced a Notes field in both Invoice creation and Invoice template configuration.

• Enhances flexibility and allows better customization of invoice content for users.

6- Improvement – Airbnb Price Breakdown

• Added support to display Airbnb-collected tax (abb_collected) in the Price Breakdown popup for Airbnb bookings.

• Provides better transparency by clearly separating platform-collected taxes from other charges.

• Enhances accuracy and visibility of financial details for users.