Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

  1. [Inquiry Inbox – Occupied Dates Calendar]
    Fixed an issue for a user account where the Occupied Dates calendar was displaying incorrect dates. Specifically, dates for April were misaligned — for example, April 1st was shown as Tuesday instead of Monday. The calendar now reflects the correct day-date mapping.

  2. [Support – Rental Filter Behavior in ACM Calendar]
    Resolved a problem where applying rental filters in the ACM Calendar after scrolling and changing item count (e.g., 50 or 20 per page) caused booking tiles to appear under the wrong rentals. This filter logic has been corrected to ensure accurate rental associations are maintained after filter application.

  3. [Dashboard – Arrival/Departure List Scroll]
    We’ve added a scrollbar to the Arrival/Departure lists on the Dashboard. This improves usability for accounts with a high volume of arriving or departing guests, making it easier to navigate and review entries without UI overflow.

  4. Automation – HTTP Request Not Saving Custom URL
    In Advance CM, under Automations > Message Automation, custom URLs were not being saved when using the "Send HTTP Request" action. This issue has now been resolved.

  5. Advance Intelligence – File Upload Error in Knowledgebase
    In the Knowledgebase tab of Advance Intelligence, for some users, txt file type caused upload errors. The upload process has been fixed and now handles all supported files properly.

  6. Booking.com Multi-Unit Cancellation Sync Issue – Fixed
    Previously, in multi-unit setups within AdvanceCM, if a reservation was received for Sub Unit 1 and later moved to Sub Unit 2, a subsequent cancellation on Booking.com would not be imported into AdvanceCM. This caused inconsistencies between the Booking.com reservation status and AdvanceCM records.
    Resolution:
    This issue has now been resolved. Cancellations from Booking.com are correctly imported into AdvanceCM, even after the reservation has been reassigned to a different sub-unit within the system.
    Impact:

    • Applies to all multi-unit properties using AdvanceCM connected with Booking.com.

    • No manual intervention is needed going forward.

    • Historical cancellations not imported due to this issue may still need to be handled manually.

  7. Billing History – Inquiries Links Broken

    Fixed an issue where Inquiries links in the AI History section of Billing History were broken in certain cases.

  8. Stage Environment – Reply Button Not Working

    Resolved an issue where the reply button in messages was not working in the stage environment.

  9. Tasks – Star Not Marked Immediately

    The task star icon now reflects changes immediately after being clicked.

  10. AI Incidents – Duplicate Incident Creation

    Fixed an issue where duplicate incidents were being created when guests repeatedly submitted the same issue.

  11. AI Settings – Tooltip Hiding "Test AI" Button

    The tooltip no longer obstructs the “Test AI” button.

  12. Account Info – Preferences Checkboxes Not Working

    Resolved an issue preventing users from checking/unchecking the “Allow Overlapping” and “Auto Invoices” options in Preferences.

  13. Inbox – Special Characters Not Displayed

    Symbols such as & are now correctly displayed in WhatsApp messages sent from AdvanceCM Inbox.

  14. Task Automation – Decimal Values Caused Failure

    Automated tasks are now correctly created even when decimal values are entered in start or end date fields.

  15. Rentals – Missing Rooms in AdvanceCM

    Rooms added through Tokeet V3 now properly appear in AdvanceCM while it was not working correctly in some specific scenarios.

  16. Incidents – Tags Not Saved

    Tags added during incident creation are now correctly saved and displayed.

  17. Inquiries – Unfollow Option Not Working

    Fixed the Unfollow option in the Inbox so it now functions as expected.

  18. Review / Review Insight – Loader Added

    A proper loader has been added for improved feedback while loading review data.

  19. Zapier – Additional Fields Added

    Guest Phone Number and Rental Name have been added to Zapier Zap Actions.

  20. Inbox – Replies Defaulting to Email

    Inbox replies now correctly default to the selected social media channel instead of Email.

  21. Messages Feed – Missing Sources in Dropdown

    All available sources now appear in the Message Source dropdown.

  22. Facebook Integration – Misleading "Not Now" Message

    Clicking "Not Now" no longer shows a false success message when connecting Facebook.

  23. Auto Pilot – Trigger Defaults Not Resetting

    Default values for days/hours are now set to 0 when a user deletes a check-in trigger.

  24. Rentals – Validation Message Spacing

    Added spacing between validation messages in the Rental Details view for better readability.

  25. Booking Formula – Incorrect Overlapping Error

    Fixed an issue where an incorrect overlapping duration error was shown while creating formulas.

  26. Booking Formula – Pop-up Not Closing

    Editing an existing booking formula now properly closes the pop-up window.

  27. Messages – Missing Phone Number Validation

    A validation message now appears when attempting to send a message without an associated guest phone number.

  28. Inquiries – Additional Guest Option Missing

    The “Additional Guest” option now appears correctly in the Inquiries Detail Overlay when editing while previously it was an issue for some users.

  29. Guests – Auto-Save Without Clicking Save

    Guest details were no longer updated unless the Save button is explicitly clicked. This problem was appearing for limited users and its resolved now.

  30. Multi-Calendar – Amount Not Displayed

    Amounts for bookings created via the Tokeet Mobile app now display correctly in the calendar which was not appearing correctly for some users.

  31. Email Templates– Spacing Missing Issue

    Template spacing is now preserved in emails sent to guests.

  32. Inquiries – Base Charge Not Updating

    Resolved an issue where the base rate reverted to the original value when editing a booking for a user.

  33. Task Calendar – Data Missing

    Task data now appears correctly when the start and end date are the same while it was not working fine for some specific scenarios.

  34. Hold Events – Deletion Count Bug

    Deleting hold events now updates the event count correctly after page refresh which was not appearing correctly previously for the few users.

  35. Messages – Cannot Type in CC Field

    Users can now type into the CC field when replying to messages while previously CC field was not working.

  36. Invoice – Save Button Disabled

    Resolved an issue where the Save button was disabled while creating a new invoice in some specific scenario.

  37. Inventories Autopilot – Event Logs Not Opening

    Event log data for Inventories Autopilot now opens without error while error was appearing for one user.

  38. Reviews – Text Overlap in Graph

    Fixed text overlap in the "Overall Average for Past 12 Months" review graph.

  39. Automation – Events Missing from Filters

    All event types now appear in the search filter list in Automation List View.

  40. Invoice Automation – Column Names Truncated

    Full column names are now displayed in the Edit filter of Invoice Automation.

  41. Tasks – File Upload Validation Added

    Validation has been added for invalid User IDs during file preview in task uploads feature.

  42. Booking.com Add/Edit Listing feature inside ACM – Multiple Bugs Fixed

    Several internally reported bugs were resolved related to the Add/Edit Listing functionality for Booking.com.

Improvements

1- [Rentals] Multi Unit / Parent-Child Enhancements

We’ve added helpful tooltips and updated labels in the Multi Unit & Parent-Child rental configuration section to improve clarity and user understanding. These changes make it easier to set up and manage linked rentals accurately.

2- Updated: Maximum Guest Count Behavior Change

Previously, the maximum guest count on the Rates Table defaulted to 2 for all rentals. We've now enhanced this functionality to offer greater flexibility and accuracy—especially for PriceLabs users looking to manage guest limits dynamically.What’s New:

  • You can now set a default maximum guest count in the Rental Detail Information tab, available under the Rental overlay screen.

  • When creating rates for different periods:

    • If a maximum guest count is defined on the Rates Table, it will take priority and be used for that period.

    • If no value is set on the Rates Table, the system will automatically apply the default from the Rental Settings.

This update is designed to help PriceLabs users push their desired maximum guest count consistently across all periods of the year—while still allowing per-period overrides when needed.Note: During Daily rate push update for the Pricelabs user, the value will be picked from the Rental detail information tab and will apply to all the dates throughout the year.see the example below ,where we are pushing max guest count as 7 from the rental detail information tab for a Pricelabs users using Expedia channel.

3- Redesigned Notifications User Interface:

  • New Tabs Added: Introduced Incidents and Tasks tabs. Now, whenever an incident or task is created, a corresponding notification will be generated for better tracking.

  • Slide-Out Notification Panel: Implemented a new slide-out interface for the Notifications overlay, providing a smoother and more intuitive user experience.