Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

Messages & Automations

  • Fixed an issue where unread message status did not update after opening for few scenarios.

  • Fixed logs for 'Update Booking Status to Unpaid' automation for some cases.

Stealth Mode

  • Rentals in Stealth Mode now correctly display "Not Visible" in the Currently column.

Invoices & Auto-Invoices

  • Invoice Total: Corrected incorrect invoice totals in AdvanceCM for affected users.

  • Auto-Invoices: Fixed issue where auto-invoices were not being sent to guests.

  • Invoice Source Display: Resolved incorrect source display in invoice totals for specific scenarios.

  • Invoice URL: Fixed auto-generated invoice links to ensure guests receive the correct URL.

  • Taxation: Non-taxable fees/upsells are no longer being taxed.

  • [VRBO] Tax amount mismatch in invoice vs booking total is resolved.

Bookings & Discounts

  • Inventory search now correctly shows unavailable rentals.

  • Guest search now returns guest names correctly.

  • [Discounts] Discount is no longer removed on booking edit after max usage limit is reached.

  • Fixed check-in & check-out times for Booking.com for some user accounts.

Documents & Templates

  • Time-based event selection is now retained after saving documents.

  • Fixed issue preventing saving attachments on Pre-Check-in templates.

Channel Integrations

  • [VRBO] Price updates now sync correctly between ACM and VRBO.

  • [Airbnb Price Breakdown] Tax now appears correctly in price breakdown.

  • [Airbnb] Booking cancellation triggers now fire even if there’s a pending alteration request.

  • [Support] Marriott connections now display correctly (previously showing as Unknown).

Tasks & Interactions

  • [Incidents & Tasks] Task creation emails now send only after task approval, not on draft.

  • [Interstitial Widgets] Fixed issue preventing inquiry submission for the current day.

AI & Automation Settings

  • [AI Settings] Welcome emails for guests now trigger only for confirmed bookings.

Document Trigger fix for Airbnb

  • Fixed an issue where Document triggers were not firing for Airbnb bookings and reported by one user only.

  • Documents now generate correctly based on configured triggers.

Updated AI Welcome Email Trigger Logic

  • Updated AI Settings so that the Welcome Email is sent only for confirmed bookings. Previously, the email was being sent for all booking types.

  • This change ensures better communication control and avoids sending emails for non-confirmed reservations.

Improvements & features

1- Feature Update – Message & Review Automations

  • New Option: Users can now exclude specific bookings from message automations and review automations.

  • This allows greater control over which guests receive automated messages and AI-generated reviews.

  • Improves customization of automated workflows and ensures sensitive or exceptional bookings can be handled manually.

2- Added a new "Extras" tab within the Inquiries Overlay.

  • Users can now easily view and manage booking extras directly from the inquiry view.

  • Users can add Extras from Inquiry detail overlay now.

  • Improves visibility and streamlines workflow when handling guest inquiries.

3- Booking Comments Visibility for House Staff

  • Added the ability for House Staff users to view the Comments section within bookings.

  • Ensures operational teams have better visibility into important notes and guest-related details.

  • Improves coordination between property managers and on-ground staff.

4- Invoicing Note Added for VRBO Channel Configuration

  • Added an Invoicing guidance note on the Channel Configuration page while connecting VRBO. This note helps users understand invoicing behavior and setup requirements during the VRBO connection process.

  • Improves clarity and ensures a smoother onboarding and configuration experience.