Fixes

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates ensure a smoother, more reliable experience across the platform.

  1. Multi-Language – Various issues with multi-language support have been resolved for smoother user experience.

  2. Rentals Calendar – Bookings now appear instantly without needing to refresh the screen.

  3. Message Automation (Invoice Paid) – Fixed issue where the trigger fired but the guest didn’t receive the message for one user account/

  4. Rentals (Multi-Unit) – Resolved issue where removing a sub-unit created an empty row for some scenarios.

  5. Multi-Unit Setup – Taxes and fees added in the main unit now correctly apply to all subunits, previously it was not getting applied by default.

  6. Standard Calendar – Fixed display issue where a false double booking appeared while on multi calendar same booking was appearing fine.

  7. Booking Detail Overlay – Linked bookings now properly sync messages across both conversations while it was not working previously for few scenarios.

  8. BDC Content API – Fixed some internally identified issues related to adding or editing BDC listings which were affecting some user accounts.

  9. Inquiry's Additional Guest Option – The Additional Guest option was missing in the AdvanceCM app for few scenarios. This issue has been identified and fixed, ensuring users can now add extra guests seamlessly when managing inquiries.

  10. [Incident Autopilot] Task Date & Time Fixes

    • Tasks created from incidents now correctly generate distinct Start Date and Due Date, instead of both being identical.

    • Task date & time are now shown in the user’s local timezone rather than defaulting to GMT.

  11. Tag Visibility Fix

    • Tags were not appearing in tasks created through Inventories, Incidents, or Booking Automations for few users.This issue has been resolved — tasks now correctly display all associated tags for better tracking and categorization.

  12. Minimum Stay Alignment Issue Fix

    • Previously, widgets displayed a minimum stay of 1–2 nights, while the booking calendar showed a warning requiring 3 nights minimum. This inconsistency has been fixed. The minimum stay requirement is now aligned across widgets and the calendar, ensuring a consistent booking experience for users.

  13. Rentals Fee Issue: Resolved an issue where an error message appeared while saving rental fees for a user account. The fees were saving successfully in the background, but the error message caused confusion. This has now been fixed.

  14. Incident Reporting: We’ve updated the AI incident notification system to now include the rental/listing details directly in the report, so users can quickly identify which property the incident is associated with.

  15. Billing Info: Partner API logo was missing in the subscribed Apps list – this has been corrected.

  16. Hold Events: Disabled sub-units were incorrectly allowed to be selected during Hold Events creation. This bug has now been fixed.

  17. AI Messaging: Resolved an issue where AI-generated guest messages displayed weird characters for special symbols.

  18. Inbox: Resolved an issue where some users were unable to delete all records.

  19. Inquiries: Fixed a bug where Add Quote in Messages was sending 0.00 values in emails.

  20. Booking.com Content API: Addressed various user experience issues related to Booking.com Content API.

  21. Multi-Language: Fixed discrepancies affecting content display across different languages.

Improvements & features

We have introduced new improvements and features in AdvanceCM to enhance your experience, improve efficiency, and give you more control over your workflows.

  1. AI Incidents: Added option to choose User which should receive notifications regarding Incident creation.

  2. AI Marketing feature implemented in Rentals Description field. Now click on AI button and AI will generate a great AI based suggestion for you to pick eye catchy rental description.

3- AI Service Upgrade – Enhanced AI engine for improved reliability and performance.

4- AI Scheduling

We’ve introduced AI Scheduling in AdvanceCM, allowing you to set specific days and times when AI assistance is available for guest messaging.

  • Added a “Schedule AI” tab in AI Settings with a calendar view.

  • You can enable/disable AI for full days or select specific time slots.

  • Helps you control AI availability for guest messaging, ensuring it works exactly when you need it.

Learn more about this here.

5- Interstitial Widget related changes

  • Added multiple toggles to show/hide some options.

  • Different buttons text can be editable now.

  • Adjusted form layout for a more branded experience.

    6- Refresh icon: Users can now manually refresh the rental list in connected channels, ensuring the latest updates are reflected immediately without delays.

7- Guest Portal: Added new fields for Arrival Date and Arrival Time to better capture guest check-in details.

8- AI based Multilingual Guest Messaging- This feature is designed to improve communication clarity when guests send messages in a language different from their usual language settings. Using AI, the system will automatically generate a translated summary in English. Learn more about this here.

9- Implemented Fraudulent Account Handling for Booking.com Content API

When creating a Booking.com property or Legal Entity inside AdvanceCM, users without any connected and live BDC properties will now see the following error message:
“Listing creation is currently restricted. Please contact support.”